Terms of Use

Terms of Use became effective on December 11, 2017.

These Terms of Use ("Terms") govern your use of the website (the "Service"). Our Privacy Policy explains the way we collect and use your information. By using the Service you agree to be bound by these Terms and our Privacy Policy. If you're using our Service on behalf of an organization or entity ("Organization"), then you are agreeing to these Terms on behalf of that Organization and you represent and warrant that you have the authority to bind the Organization to these Terms. In that case, "you" or "your" refers to that Organization. If you do not agree with any of these Terms, you are prohibited from using or accessing this Service.

1. Your Sprint Follow Up Account

You may need to register for a Sprint Follow Up account in order to fully access the Service. Any registration information that you provide to us must be accurate, current, and complete. You must also update your information so that we may send notices and other information to you.

You are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify Sprint Follow Up of any unauthorized uses of your account or any other breaches of security. Sprint Follow Up will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

You must ensure that you keep your login information, including your password, strictly confidential and not share such information with any unauthorized person.

You may never use another user's account.

2. Access to the Service

As part of the Service, we may provide client software (the "Software") for your use in connection with the Service. So long as you comply with these Terms, we grant you a limited, nonexclusive, nontransferable, revocable license to use the Software, solely to access the Service; provided, however, that this license does not constitute a sale of the Software or any copy thereof, and as between Sprint Follow Up and You, Sprint Follow Up retains all right, title and interest in the Software.

The Service is not intended for use by persons under the age of 13. By using the Service, you are representing to us that you are over the age of 13.

3. Modifications to the Service

The Service may be modified from time to time, often without prior notice to you. Your continued use of the Service constitutes your acceptance of such modifications. If you are not satisfied with a modification we make to the Service, your sole remedy is to terminate your use of the Service.

4. Your Data

"Your Data" means any data, content, code, or other materials of any type that you upload, submit, or otherwise transmit to or through Sprint Follow Up and/or the Service. You will retain all right, title, and interest in and to Your Data in the form provided to Sprint Follow Up. Subject to these Terms, you hereby grant to Sprint Follow Up a nonexclusive, worldwide, royalty-free right to collect, use, copy, store, transmit, modify, and create derivative works of Your Data, in each case solely to the extent necessary to provide the applicable services on the Service. Sprint Follow Up may also access your account and Your Data in order to respond to your support requests.

5. Security

Sprint Follow Up implements security procedures to help protect Your Data from security attacks. However, you understand that the use of the Service necessarily involves transmission of Your Data over networks that are not owned, operated, or controlled by us, and we are not responsible for any of Your Data that is lost, altered, intercepted, or stored across such networks. We cannot guarantee that our security procedures will be error-free, that transmission of Your Data will always be secure or that unauthorized third parties will never be able to defeat our security measures or those of our third party service providers.

6. Responsibility for Your Data

You must ensure that your use of Sprint Follow Up and all Your Data is at all times compliant with all applicable local, state, federal, and international laws and regulations ("Laws"). You represent and warrant that: (i) you have obtained all necessary rights, releases, and permissions to provide all Your Data to Sprint Follow Up and to grant the rights granted to Sprint Follow Up in these Terms and (ii) Your Data and its transfer to and use by Sprint Follow Up as authorized by you under these Terms do not violate any Laws (including without limitation to those relating to export control and electronic communications) or rights of any third party, including without limitation any intellectual property rights, rights of privacy, or rights of publicity, and any use, collection and disclosure authorized herein is not inconsistent with the terms of Sprint Follow Up's Privacy Policy. Sprint Follow Up assumes no responsibility or liability for Your Data, and you shall be solely responsible for Your Data and the consequences of using, disclosing, storing, or transmitting it.

7. Sensitive Data

You will not submit to Sprint Follow Up: (i) any personally identifiable information, except as necessary for the establishment of your Sprint Follow Up account; (ii) any patient, medical or other protected health information regulated by HIPAA or any similar federal or state laws, rules or regulations; or (iii) any other information subject to regulation or protection under specific laws such as the Gramm-Leach-Bliley Act (or related rules or regulations) ((i) through (iii), collectively, "Sensitive Data"). You also acknowledge that Sprint Follow Up is not acting as your Business Associate or subcontractor (as such terms are defined and used in HIPAA) and that Sprint Follow Up is not HIPAA compliant. "HIPAA" means the Health Insurance Portability and Accountability Act, as amended and supplemented. Notwithstanding any other provision to the contrary, Sprint Follow Up has no liability under theseTerms for Sensitive Data.

8. Removals and Suspension

Sprint Follow Up has no obligation to monitor any content uploaded to the Service, including Your Data. Nonetheless, if we deem such action necessary based on your violation of these Terms or in response to takedown requests that we receive we may (1) remove Your Data from the Service or (2) suspend your access to Sprint Follow Up. We will generally alert you when we take such action and give you a reasonable opportunity to cure your breach, but if we determine that your actions endanger the operation of Sprint Follow Up or its users, we may suspend your access immediately without notice. We have no liability to you for removing or deleting Your Data from or suspending your access to Sprint Follow Up as described in this section.

9. Intellectual Property

These Terms do not transfer from Sprint Follow Up to you any Sprint Follow Up or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Sprint Follow Up.

Any feedback, comments, or suggestions you may provide regarding the Service is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

10. Changes

Sprint Follow Up reserves the right, at its sole discretion, to modify or replace any part of these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of or access to the Service following the posting of any changes to these Terms constitutes acceptance of those changes. Sprint Follow Up may also, in the future, offer new services and/or features through the Service (including, the release of new tools and resources). Such new features and/or services shall be subject to these Terms.

11. Termination

You are free to stop using our Service at any time. We also reserve the right to suspend or end the Service at any time at our discretion and without notice. Sprint Follow Up may terminate your access to all or any part of the Service at any time, with or without cause, with or without notice, effective immediately.

12. Disclaimer of Warranties


The Service is hosted within the U.S. We make no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own risk and are responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations.

13. General Representation and Warranty

You represent and warrant that (i) your use of the Service will be in strict accordance with the Sprint Follow Up's Privacy Policy, with these Terms and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Service will not infringe or misappropriate the intellectual property rights of any third party.

14. Entire Agreement; Severability; Waiver

These Terms constitute the entire agreement between you and Sprint Follow Up concerning the Service. These Terms replace any prior or contemporaneous agreements applicable to your use of the Service. If a provision of these Terms is found to be unenforceable, the remaining provisions of these Terms will remain in full force and effect and an enforceable term will be substituted reflecting as closely as possible our original intent. Sprint Follow Up's failure to enforce any provision of these Terms shall not be deemed a waiver of its right to do so later.

15. Assignment

These Terms and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. Any attempted transfer or assignment by you will be null and void.